Subscription Terms

Effective October 22, 2026

Parties and acceptance

NVORRA LLC, 747 Middle Neck Road, Great Neck, NY 11024, United States, provides NVORRA to United States business customers. Contact support@nvorra.com.

Service and access

Subject to the customer order and applicable agreement, NVORRA provides the customer's authorized users access to the subscribed platform features. The customer manages its users, permissions, and authorized uses and must protect account access and promptly report suspected misuse.

Customer information and privacy

The customer retains its rights in customer content. The customer authorizes processing necessary to provide the agreed service and integrations. The customer is responsible for having authority to supply information and issue processing instructions, including appropriate notices to employees and other individuals.

NVORRA's software and customer content remain distinct.

Acceptable use

Customers and users must not bypass permissions, access another customer's data without authorization, impersonate others, introduce malicious code, disrupt the platform, or use it unlawfully. Customers must use supported controls for sensitive content and integrations.

Integrations and business decisions

Third-party integrations require appropriate accounts and authorization and depend on those providers' availability and terms. Integration actions can modify real records. Customers should review outcomes and use correction procedures when needed.

Customers remain responsible for their employment, payroll, purchasing, and other business decisions. NVORRA does not replace professional legal or accounting advice and is not an emergency notification service.

Fees, renewal, and service levels

Monthly and annually prepaid subscriptions are available as specified in the customer order.

• Monthly: cancellation stops the next renewal; access continues through the paid month, without a routine partial-month refund.
• Annual: annual prepayment; cancellation stops the next renewal, with access through the paid year and no routine refund for unused months. Annual commitments billed monthly require separate explicit terms.
• An authorized billing administrator may cancel renewal by contacting support@nvorra.com before renewal. Cancellation takes effect at the end of the paid term. We will confirm the effective end date.
• Renewal prices and terms are stated in the customer order or checkout confirmation. Applicable renewal notices will be provided.
• Duplicate or erroneous charges will be corrected. Refunds required by law or the customer agreement remain available.
• Turning off renewal does not immediately terminate service or initiate deletion of workspace data.

For support, contact support@nvorra.com. Any committed support hours, response times, or service levels must be expressly stated in your customer agreement or order.

Exact subscription prices, billing frequency, and applicable charges will be stated in the customer's order or checkout confirmation.

Data return and deletion

The workspace owner may request an export within 30 days after paid service ends by contacting support@nvorra.com. Identity and authority are verified before release. Data retention is described in the Privacy Policy.

Relationship to customer agreements

These terms describe standard subscription arrangements. Any separately agreed customer contract and order govern the subscribed service and any expressly agreed additional commitments. These terms do not limit rights that cannot lawfully be excluded.